Since I initiated the service more than a year ago, I’ve been incredibly disappointed and annoyed by the extreme slowness of the mis-named “high speed” Internet access I’ve received from Cox Communications.
Periodically, I will run a speed test, just to gather data points. I’ve consistently seen a sustained downstream rate of 1.6 Mbps. Recently, the service has felt slower—sometimes unbearably so. I ran another test this afternoon:
Download Speed: 1520 kbps (190 KB/sec transfer rate)
Upload Speed: 276 kbps (34.5 KB/sec transfer rate)
Seriously? This is high speed?
Somewhere I’ve seen Cox advertise rates of 3 Mbps, but I don’t have a reference to this handy. Searching Cox’s web site, I’ve found reference to 15 Mbps. I’m receiving one tenth the advertised rate, yet I’m paying 100% of the price.
Gee, thanks Cox. For nothing.
maybe it is your neighborhood?
Download Speed: 6022 kbps (752.8 KB/sec transfer rate)
Upload Speed: 528 kbps (66 KB/sec transfer rate)
My neighborhood consists mostly of new construction, so my suspicion is that Cox simply hasn’t cared enough to do a proper job. I doubt that the condition is due to neighbors using bandwidth, though. Otherwise, I’d see much more inconsistent results.
Download Speed: 15342 kbps (1917.8 KB/sec transfer rate)
Upload Speed: 524 kbps (65.5 KB/sec transfer rate)
Punk.
Their lowest tier is 1.5 mb up and .5 down. I have it and it is consistant. I finally wrangled an answer about the next level-$45/mo which was 5-9mb sustained down and 1mb up. This is not documented anywhere on their web sight nor did their online support have a clue-just kept quoting the 12mb burst speed which is good for 6 seconds I believe.
I will now send email to their tech support to aquire it in writing before switching.